Powered by WeBuyAnyPhone.com
Sell your phone logo

Categories

Payment Postage Conditions Sales Device Other
Support Home > Postage > Postage costs & Insurance

Postage costs & Insurance

Tracked returns

Free

Please allow 48 hours for your device to arrive with us. If you want to see if your package has been delivered yet, you can track your item by going to Royal Mail - Track your item and enter your tracking number. It will look something like this: QY XXXX XXXX XGB

A free service for lower value orders

Cover up to £150

Estimated delivery time

1-3 working days

Cost of service

Free (prepaid label)

Loss or damage by Royal Mail

Up to £150

Parcel tracking

Managed by us

Parcel compensation

Managed by Us
Please keep your proof of postage receipt

Special delivery

Paid by you

Please ensure that you include your Trade-in ID with your device when you send it to us, either inside or on the package. This will help us to process your order as quickly as possible.

If your device is worth more than £750 - you MUST insure it for the full value in line with Royal Mail's T&C's.

A paid service for higher value orders

Cover up to £750

Estimated delivery time

1 working day

Cost of service

£8.15 (approximately)

Loss or damage by Royal Mail

Up to £750

Parcel tracking

Provided by Royal Mail

Parcel compensation

Managed by You
Please keep your proof of postage receipt

UPDATED JULY 2025

Did this answer your question?

Great! We're glad you found an answer

Still need help? Get in touch

Call Customer Service

Tel: 033 33 44 55 84
Mon-Fri 9am-5pm

Powered by

©2025 WeBuyAnyPhone Limited. All rights reserved | Company No. 8321525 - VAT No. GB153510637
Terms & Conditions | Privacy Policy | Cookies Policy